This site I am working is seems to hate me (as the last few posts can contest). We ran into another problem last night when the Publisher tried to create a new Banner on the Rotating Banner. When they entered the title that included an apostrophe none of the text after the apostrophe showed up. Being a sys admin my answer was just don’t use apostrophes, but they are all communications majors so to them there is a big difference between “Childrens” and “Children’s”.
From my understanding it is because the JSON is using the Single Quote for escape characters hence the apostrophe appears to be the end of the text.
The work around for this was to use the ASCII code for apostrophe so publishers have to enter the text with the code instead of an apostrophe. The Client would then convert the code into an ‘.